The same finding shows up next audit
Your CAPA closed without verified effectiveness. The registrar opens last year's report. The finding is still there. Now it's a major. Now leadership wants to know why.
Root cause and corrective action pathway
When the customer finding lands, your team writes the 8D the customer accepts on first submission.
For distributors, MROs, repair stations and tiered suppliers. Build investigation discipline that closes findings the first time: AS13000 8D, 5-Why, FMEA and effectiveness verification, practiced on your own cases, then drafted with AI that checks the cause against the evidence before anyone signs.
Your procedures, your findingsA named person signs every outputISO 27001 certified, CMMC Level 2 compliant, ITAR compliant
The stakes
What is at risk if the team is not ready.
Customer 8Ds rejected on D4
Your Tier 1 customer's SCAR team sends the 8D back. "Root cause inadequate." Your team redrafts. They send it back again. Now you're on the escalation list and the program manager is asking questions.
Recurring supplier returns nobody can explain
Same defect from the same supplier three quarters in a row. Each one closed with a one-line CAPA. The pattern has been visible the whole time. Nobody connected it. The customer noticed.
Investigation skills concentrated in one person
The only person who can run a real 5-Why is you. Every nonconformity becomes your inbox. Your junior quality engineers escalate everything. Capability never spreads. You're the bottleneck.
The outcome
What your team becomes.
Thirty days after rollout, this is what changes.
✓
Investigation-fluent quality engineersEvery member of the team can run a 5-Why that holds up to an auditor, lead an AS13000 8D from D0 through D8, and write a CAPA effectiveness verification that proves the problem stayed fixed.
✓
8Ds your customer accepts first timeYour team submits 8D reports built on the AS13000 standard your aerospace customers expect. D4 root causes stop coming back. The escalation list gets shorter.
✓
Recurring problems get found, not buriedPattern detection across your CAPA history. The same defect across three quarters becomes one systemic finding with one real fix, not three superficial CAPAs that close and recur.
✓
Capability spreads beyond youYour junior quality engineer runs a defensible investigation on day one. The AI workflows picks the right method, walks them through it, drafts the artifact. You stop being the bottleneck.
What is included
The courses in this pathway.
Every course is adapted to your procedures and your examples before your team sees it. One course for one team, or a program across roles and sites. Neither requires buying the full platform.
Available
Root Cause and CAPA (AS13000)
8D discipline D-section by D-section, plus 5-Why, fishbone, FMEA, DMAIC and fault tree for the cases where 8D is the wrong tool. Your team learns to pick the method, not just execute one.
See the course catalog ↗Available
AS9100D Internal Auditor
Findings written to the clause and the evidence, so the corrective action has something real to close.
See the course catalog ↗Available
Counterfeit Parts Avoidance (AS6174 and AS6081)
The supplier-side investigations that keep coming back: suspect parts, broken traceability, unapproved sources.
See the course catalog ↗Available
ASA-100 Accredited Distributor
For distributors: the accreditation as a working system, including how corrective action is expected to run.
See the course catalog ↗Course availability, learner group and customization scope are confirmed before purchase. Standards references identify the subject matter, not endorsement by the standards owner.
After the training
The platform runs the investigation with your team.
It drafts, it checks, it chases the closure evidence. The process owner and the approver still own the decision.
01
Root cause and CAPA drafts
Drafts the 8D, checks the proposed cause against the evidence, and will not let a corrective action close without training records and an effectiveness check. The process owner and the approver own the decision.
02
Trace Package Reader
Reads a full receiving package in seconds and returns accept, hold, or quarantine with every finding cited to the standard, your receiving procedure, and your customer flow-down. Reads the paperwork, not the parts.
03
Internal Auditor
Plans the audit, carries the checklist and the turtle, and drafts AS9101-style findings from the evidence you record. The report issues when the lead auditor signs it, and not before.
04
Records and registers
NCR, CAR, SCAR, objectives, suppliers, licenses. One ledger, append-only, every disposition signed by a named person with a date.
The AI proposes. A qualified person signs. Nothing is born approved.
Workflows are scoped per engagement. See all eight on the homepage ↗
Who built this
Built by auditors.
Not a course company that added AI.
Every course and every workflow was written by practitioners who have sat on both sides of the registrar's table: third-party AS9100 and ISO 9001 auditing, 20 years of aerospace quality, and the consulting engagements that came after the findings.
What that means for you
- Content written to what auditors actually check, not to the standard's table of contents
- Scenarios drawn from real findings, with the names taken off
- Every AI output stays a draft until a named person on your team signs it
- You would be one of our first platform customers. Ask us what that buys you.
Before you book
Your questions, answered.
Does this cover AS13000 specifically, or generic RCA?
AS13000 is the core, with dedicated modules per D-section. The other methods are there for the cases where 8D is the wrong tool, so your team learns to choose.
We are a distributor, not a manufacturer. Does this fit?
Yes. Supplier returns, customer complaints, counterfeit findings and customer-flowdown CAPA requirements are the same investigation demands. The Counterfeit Parts and Root Cause courses are directly relevant.
How is this different from Six Sigma training?
Six Sigma teaches DMAIC and statistics well. It rarely teaches AS13000 8D or what a tier-one SCAR team expects to read. This is scoped to aerospace quality, and the drafting workflow stays with your team afterward.
Will my customers accept an 8D the platform drafts?
The draft follows AS13000 structure and is checked against the evidence. Your engineer reviews and approves it before anything is submitted. The point is to start at a strong draft, not to take the engineer out of the loop.
Bring us the CAPA that will not close.
Thirty minutes. We take your open finding through the method, the draft and the closure gate on the call.
Book a 30 minute demo ↗